Shipping

• We ship within the USA and territories
• Orders $100 and over receive free shipping
• Orders under $100 ship for a flat rate of $8
• We currently do not accept international orders
• Curb Side Pick Up is available at $0
• If you would like to pick up your order in-store, choose Curb Side Pick Up
• Online class is a shipping method billed at $0 but only applies to purchased classes 
• We ship our packages in priority mail boxes or other plain packaging through the United States Postal Service
  • The return address on your package label will read: SS LLC, 112 Morningside Dr NE, Albuquerque, NM 87108
  • There will be no outward reference to the sexy goodness inside the box
  • If we have to declare contents for any shipping reason—your purchase will be appropriately named ‘lotion’ or ‘sporting equipment.’
• All orders are processed within one business day with exceptions for emergency store closure
• Your order may ship directly from our store in Albuquerque, NM or from one of our trusted suppliers
• Shipping within New Mexico usually takes 1-2 days
• Shipping from our main supplier in Colorado to Albuquerque usually takes 2-4 days

Returns

• At Self Serve we try to help you find the best products for you because we can not accept returns
• If a product you buy from us turns out to be defective, you may bring it back to us -in a plastic bag- within 2 weeks for store credit or a replacement
• If you purchase a product that has a manufacturer warranty (noted in the product description) and you need to use the warranty, contact us for guidance.  In most cases, we need to confirm the product's malfunction, provide you a new product, then return the defective item to the manufacturer for you
• If you purchase an in-person ticket to a class or event and can not attend, you may request store credit within 2 weeks of the event