General Terms & Conditions
Terms and Conditions
Self Serve Toys' web site (www.selfservetoys.com) provides its services to you subject to the following conditions. By accessing the information and images on www.selfservetoys.com, and/or by ordering from www.selfservetoys.com, you agree to be bound by the following Terms and Conditions. If you do not agree with any of these Terms and Conditions, please do not use Self Serve Toys' web site. Self Serve Toys may modify these terms any time without notice.
End of Year Sale Disclaimer:
Offer valid for a limited time only and ends December 31, 2024. Discounts apply to select items only and are calculated based on prices before tax; exclusions may apply. Prices as marked. This promotion cannot be combined with other promotions, offers, or coupons. While supplies last. No rain checks or price adjustments on previous purchases. Sale items are final and not eligible for return or exchange. Free shipping is available on orders over $100, subject to terms and conditions. Delivery times may vary based on location and order volume. We reserve the right to modify or cancel this promotion at any time without prior notice. This promotion is not affiliated with or endorsed by Instagram. Errors and omissions excepted (E&OE).
Age and Consent
By accessing the information and images on www.selfservetoys.com, and/or by ordering from www.selfservetoys.com, you acknowledge the following:
1. That you are 18 years of age or older.
2. That the information and images you access on the pages of www.selfservetoys.com and/or the products you order from www.selfservetoys.com are not in any way unlawful in your state, province, country, municipality, or other jurisdiction.
3. That you consent to view sexually explicit material.
4. That by consenting to view sexually explicit material, you waive any future right to take legal action against Self Serve Toys based on your accessing this material.
5. That you agree not to distribute information you receive from www.selfservetoys.com to those under the age of 18 or those who would be violating the law by accessing such material in their jurisdiction.
Appropriate Use of Information and Products
None of the products, services, or information sold or distributed through www.selfservetoys.com are intended for use without appropriate health and safety knowledge on the part of the user. While we may occasionally provide suggestions for how to use our products more safely, it is the user's responsibility to ensure that they are not used in any way that could prove harm to the user or to others.
None of the information provided on the www.selfservetoys.com web site is intended to replace consultation with a legal professional, physician, mental health professional, or health care provider.
Limitation of Liability
You expressly agree that Self Serve Toys shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages resulting from your use of this www.selfservetoys.com in any way, or from the use of any products purchased through www.selfservetoys.com.
Risk of Loss
The risk of loss and title for items purchased by you pass to you upon our delivery of the items to the package carrier service used for delivery.
Disclaimer
Self Serve Toys makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Self Serve Toys does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its web site or otherwise relating to such materials or on any sites linked to this site.
Copyright
The materials (text, logos, graphics, images, video or sound clips) contained in the Self Serve Toys web site are the property of Self Serve Toys or its content suppliers and are protected by U.S. and international copyright and trademark laws. The collection, compilation, assembly and arrangement of all content on this site is the exclusive property of the Self Serve Toys.
Use License
Self Serve Toys grants you a limited license to access and make personal, non-commercial use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Self Serve Toys. This is the grant of a license, not a transfer of title, and under this license you may not:
1. modify or copy the materials;
2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
3. attempt to decompile or reverse engineer any software contained on the Self Serve Toys web site;
4. remove any copyright or other proprietary notations from the materials; or
5. transfer the materials to another person or "mirror" the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Self Serve Toys at any time.
You may not copy, frame, or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Self Serve Toys without express written consent. You may not use meta tags or any other ““hidden text”” utilizing Self Serve Toys' name or trademarks without the express written consent of Self Serve Toys .
Any unauthorized use terminates the permission or license granted by Self Serve Toys .
Privacy Policy
We won’t share your name, email address, payment information, purchase history, sexual history, or anything else personal with anyone. Ever. We care deeply and strongly about confidentiality.
All shipments arrive in discreet packaging, whether it's from the store or from one of our distributors.
We appreciate that you trust us enough to share your most intimate questions and desires. Whether you’re asking for advice on how to use a toy, sharing a break up story, or have ordered a large dildo, you can be confident that we won’t share your story with anybody. Your privacy is important to us. In fact, we included it as a value in our code of ethics.
Shipping
- We ship within the USA and territories
- Orders $100 and over receive free shipping
- Orders under $100 ship for a flat rate of $8
- We currently do not accept international orders
- Curb Side Pick Up is available at $0
- If you would like to pick up your order in-store, choose Curb Side Pick Up
- Online class is a shipping method billed at $0 but only applies to purchased classes
- We ship our packages in priority mail boxes or other plain packaging through the United States Postal Service
- The return address on your package label will read: SS LLC, 112 Morningside Dr NE, Albuquerque, NM 87108
- There will be no outward reference to the sexy goodness inside the box
- If we have to declare contents for any shipping reason—your purchase will be appropriately named ‘lotion’ or ‘sporting equipment.’
- All orders are processed within one business day with exceptions for emergency store closure
- Your order may ship directly from our store in Albuquerque, NM or from one of our trusted suppliers
- Shipping within New Mexico usually takes 1-2 days
- Shipping from our main supplier in Colorado to Albuquerque usually takes 2-4 days
Returns
- At Self Serve we try to help you find the best products for you because we can not accept returns
- If a product you buy from us turns out to be defective, you may bring it back to us -in a plastic bag- within 2 weeks for store credit or a replacement
- If you purchase a product that has a manufacturer warranty (noted in the product description) and you need to use the warranty, contact us for guidance. In most cases, we need to confirm the product's malfunction, provide you a new product, then return the defective item to the manufacturer for you
- If you purchase an in-person ticket to a class or event and can not attend, you may request store credit within 2 weeks of the event