If you would like to pick up your order in-store, choose Curb Side Pick Up
Online class is a shipping method billed at $0 but only applies to purchased classes
We ship our packages in priority mail boxes or other plain packaging through the United States Postal Service
The return address on your package label will read: SS LLC, 112 Morningside Dr NE, Albuquerque, NM 87108
There will be no outward reference to the sexy goodness inside the box
If we have to declare contents for any shipping reason—your purchase will be appropriately named ‘lotion’ or ‘sporting equipment.’
All orders are processed within one business day with exceptions for emergency store closure
Your order may ship directly from our store in Albuquerque, NM or from one of our trusted suppliers
Shipping within New Mexico usually takes 1-2 days
Shipping from our main supplier in Colorado to Albuquerque usually takes 2-4 days
Returns
At Self Serve we try to help you find the best products for you because we can not accept returns
If a product you buy from us turns out to be defective, you may bring it back to us -in a plastic bag- within 2 weeks for store credit or a replacement
If you purchase a product that has a manufacturer warranty (noted in the product description) and you need to use the warranty, contact us for guidance. In most cases, we need to confirm the product's malfunction, provide you a new product, then return the defective item to the manufacturer for you
If you purchase an in-person ticket to a class or event and can not attend, you may request store credit within 2 weeks of the event
